Last updated: October 29, 2026
Operated by: Haroon Khan
This privacy policy describes how the Boise Water Damage Removal website (referred to on this page as "this site," "we," or "us") collects, uses, and shares information. This site is an informational and lead-generation website serving Boise, Idaho, and the surrounding Treasure Valley. You can learn more about the purpose of this site on our About page.
By using this site or submitting a request through it, you agree to the practices described in this policy. If you do not agree, please do not submit personal information through this site.
Information We Collect
Information you provide
When you send a request through our contact page, we collect the details you choose to submit. This typically includes your name, your preferred contact details, your ZIP code, and information about your request, such as the type of water damage, when it occurred, the areas of the property affected, and the type of property. You may also provide additional details in free-text fields or in follow-up communications.
Call information
If a tracking or contact telephone number is used on this site in the future, calls to that number may be recorded and may generate call-related information such as the date, time, duration, and calling number, which may be used for quality, routing, and record-keeping purposes. If call recording is used, it will be handled in accordance with applicable law.
Information collected automatically
Like most websites, this site may collect limited technical information when you visit, such as your browser type, device type, referring page, pages visited, and approximate geographic region based on IP address. This information may be collected through cookies and similar technologies, as described below.
How We Use Information
We use the information we collect for purposes connected to operating this site and responding to requests, including:
- - To review and respond to requests you submit.
- - To connect you with independent local service providers who may be able to help with your request, and to share your request details with those providers for that purpose.
- - To communicate with you about your request, including follow-up questions.
- - To operate, maintain, and improve this site and its content.
- - To understand how visitors use the site, through aggregated analytics.
- - To comply with legal obligations and to protect the rights and safety of users, providers, and this site.
How Information Is Shared
The core purpose of this site is to connect homeowners with service providers. Accordingly, when you submit a request, we share the information in that request — such as your contact details, ZIP code, and description of the problem — with one or more independent local service providers so that they can evaluate your request and contact you about it. Providers are independent businesses, and once information is shared with a provider, that provider's handling of it is governed by the provider's own privacy practices.
We may also share information with:
- - Service vendors who help us operate this site, such as hosting, form-processing, call-tracking, and analytics providers, limited to what they need to perform their services.
- - Authorities or other parties when required by law, legal process, or a good-faith belief that disclosure is necessary to protect safety or legal rights.
- - A successor operator, if the operation of this site is transferred, subject to this policy or a successor policy with comparable protections.
We do not sell your personal information as a general business practice. Sharing your request details with service providers, as described above, is done so those providers can respond to the request you asked us to pass along; it is part of fulfilling your request, not a separate sale of your information for unrelated marketing. We do not share your information with unrelated third parties for their own marketing without your direction.
Cookies and Analytics
This site may use cookies and similar technologies to keep the site functioning, remember basic preferences, and understand aggregate visitor behavior. Analytics tools, if used, help us see which pages are useful and where visitors have difficulty, using aggregated or de-identified data where practical.
Most browsers allow you to control or delete cookies through their settings. Blocking cookies may affect how parts of this site function but will not prevent you from reading its content. Where analytics tools are provided by third parties, those parties may collect information in accordance with their own policies.
Data Retention
We keep request information for as long as reasonably necessary to respond to and follow up on your request, maintain records of requests we have shared with providers, comply with legal obligations, and resolve disputes. Technical and analytics data may be retained for a shorter or aggregated period. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
Your Choices
You can choose not to submit a request, and you can browse the informational content of this site without providing personal information. If you have submitted information and would like to ask about it, request a correction, or request deletion, you can reach us through the contact page. We will respond to reasonable requests in accordance with applicable law. Please understand that information already shared with a service provider at your direction may need to be addressed with that provider directly, since they control their own copy of it.
Depending on where you live, you may have additional rights regarding your personal information under state or other law. We honor applicable rights requests regardless of which state you are in, to the extent required by law.
Children
This site is intended for adults arranging services for their own property. It is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information through this site, contact us through the contact page so we can remove it.
Security
We use reasonable administrative and technical measures appropriate to a website of this size to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please avoid including highly sensitive information, such as financial account numbers or government identification numbers, in form submissions — that information is not needed to arrange a restoration request.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page, and the updated version will apply from the date it is posted. Significant changes will be reflected clearly on this page. Your continued use of this site after an update indicates your acceptance of the revised policy.
Contact About Privacy
If you have questions about this policy or about how your information has been handled, contact us through the contact page and mention that your message concerns privacy. We will review your message and respond as appropriate.